Professional service firms, like law firms, need to comply with multiple demands on how they should operate and what they should deliver. Society demands transparency and accountability. Legal professionals who work in professional service firms ask for autonomy and discretion. The clients of professional service firms request not only cost efficiency but also short delivery …
I recently read “Creativity – the psychology of discovery and invention”, a fascinating book on creativity written by Professor Csikszentmihaly at Claremont Graduate University. It is based on interviews conducted between 1990 and 1995 with ninety-one individuals who had made a difference to a major domain of culture, the hallmark of creativity. Many of these …
Today, the Luc Beauregard Centre for Excellence in Communications Research at Concordia University welcomed Professor Debbie Dougherty from the University of Missouri, who gave a fascinating talk about sexual harassment in organizations and about the role of communication in sexual harassment. Communication is about the creation of meaning; in other words, when we talk about …